Shipping policy
Shipping Policy
Shipping Information
At Anwaa, we take pride in delivering premium jewellery with care. Every order is carefully prepared and shipped with tracking for your peace of mind.
Processing Time
Orders are processed within 1–2 business days (Monday–Friday).
Once your order has been dispatched, you'll receive a confirmation email with your tracking information.
Delivery Time
We offer FREE Worldwide Shipping on all orders.
Estimated delivery time is 5–7 business days.
Please note that delivery times are estimates and may occasionally be affected by customs, public holidays, weather conditions, or courier delays.
Order Tracking
All orders include tracking.
Please allow up to 48 hours after dispatch for tracking information to become active.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. Anwaa cannot be responsible for parcels delayed or lost due to incorrect address information provided at checkout.
Lost or Delayed Orders
If your order hasn't arrived within the expected delivery window, please contact our support team and we'll be happy to assist you.